Delete your Hydro Habit account
Last updated: June 2026
This page explains how to request deletion of your Hydro Habit account and the data associated with it. Hydro Habit is operated by the developer shown on the Google Play Store listing for this app.
How to request account deletion
Option A — In the Hydro Habit app (recommended)
Open the Hydro Habit app and sign in. Go to Profile from the main navigation, scroll down, and tap Delete Account (above Sign Out). Confirm when prompted. Deletion is permanent and cannot be undone.
Option B — By email
Send an email to info@jjitstudio.com from the address linked to your account. Use the subject line "Hydro Habit – account deletion request". We may ask you to verify ownership. Email requests are usually processed within 30 days.
Important
Account deletion is permanent. You will lose access to your hydration history, streaks, badges, friends, challenges, and any in-app purchases tied to that account.
Data that is deleted
When your account is deleted, we permanently remove the following from our active systems:
- Account and profile information (name, email address, country, language, gender if provided, body weight if provided, and profile photo)
- Hydration logs (amounts, beverage types, timestamps, and related settings)
- Reminder settings and scheduled reminder times
- Streak history and streak-related events
- Badges earned on your account
- Friend connections and friend requests
- Challenge participation linked to your account
- Push notification tokens used for reminders
- In-app purchase records stored on our servers for your account (such as freeze-pack purchases)
- Password-reset and verification codes associated with your account
Data that may be kept
Some information may be retained after deletion, as described below:
- Server and security logs — Technical access logs (such as IP address, request timestamps, and device type) may be kept for up to 90 days for security, fraud prevention, and troubleshooting, then deleted or anonymised.
- Backup copies — Encrypted backups may retain deleted data for a limited period (typically up to 30 days) before being overwritten.
- Payment platform records — Transaction records held by Google Play, Apple, or payment processors remain under their own retention policies. Deleting your Hydro Habit account does not delete purchase history held by those platforms.
- Aggregated analytics — Non-identifiable, aggregated statistics that cannot reasonably be linked back to you may be retained to improve the service.
- Legal obligations — We may retain specific information longer where required by applicable law (for example, tax, accounting, or dispute resolution).
Retention period after deletion
When you delete your account in the app, deletion from our active databases is processed immediately. Residual copies in backups and security logs are removed or anonymised within the periods stated above. If you request deletion by email, we complete the process within 30 days of verifying your identity, unless a longer period is required by law.